Last Updated: [20/07/2024]
Mart Loom (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website insert website URL. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
a. Personal Information
- When You Make a Purchase: We collect personal information that you provide to us, such as your name, email address, billing and shipping addresses, phone number, and payment information.
- When You Register or Subscribe: We collect personal information when you create an account or subscribe to our newsletter, including your name, email address, and any other details you choose to provide.
b. Non-Personal Information
- Device Information: We automatically collect information about the device you use to access our Site, including your IP address, browser type, operating system, and other technical data.
- Usage Data: We collect information about how you interact with our Site, such as pages visited, links clicked, and time spent on our Site.
c. Cookies and Tracking Technologies
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that allow us to remember your preferences, customize content, and provide a seamless shopping experience.
- Analytics: We use third-party services, such as Google Analytics, to collect and analyze information about how our Site is used. These services may collect information about your use of our Site and other websites.
2. How We Use Your Information
We use the information we collect in the following ways:
a. To Process Orders and Provide Services
- We use your personal information to process your orders, manage your account, and provide customer support.
b. To Improve Our Services
- We use non-personal information and analytics data to understand how our Site is used and to improve our products, services, and user experience.
c. To Communicate With You
- We may use your contact information to send you updates, promotions, and newsletters. You can opt out of receiving these communications at any time.
d. To Comply With Legal Obligations
- We may use your information as required by law, such as for tax reporting or fraud prevention.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
a. Service Providers
- We may share your information with trusted third-party service providers who assist us in operating our Site, processing payments, delivering products, and providing customer support.
b. Legal Requirements
- We may disclose your information if required by law or in response to valid legal requests, such as a subpoena or court order.
c. Business Transfers
- In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Security of Your Information
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
a. Access and Correction
- You have the right to access and update the personal information you provide to us. You can do so by logging into your account or contacting us directly.
b. Opt-Out
- You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us.
c. Do Not Track Signals
- Our Site does not currently respond to “Do Not Track” signals from your browser.
6. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the contact us page.